Privacy Policy

Who we are

This website, https://www.quickfox.co.za, is owned and managed by Quickfox Publishing.

Quickfox Publishing respects your privacy and is committed to protecting any personal information you share with us through this website.

What personal information we collect and why we collect it

We collect personal information only where it is necessary to operate our website, respond to enquiries, provide our services, improve the user experience, protect the website, or comply with legal obligations.

The type of information we may collect depends on how you interact with the website.

Comments

When visitors leave comments on the site, we collect the information shown in the comment form. We may also collect the visitor’s IP address and browser user agent string to help with spam detection and website security.

An anonymised string created from your email address, also called a hash, may be provided to the Gravatar service to check whether you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.

After your comment has been approved, your profile picture may be visible to the public in the context of your comment.

Contact forms and enquiries

If you contact us through the website, by email, or through any enquiry form, we may collect the personal information you provide, including your name, email address, phone number, company name, and the details of your enquiry.

We use this information to respond to your enquiry, provide information about our services, prepare quotations, communicate with you, and keep appropriate administrative records.

Media

If you upload images or files to the website, you should avoid uploading images that contain embedded location data, such as EXIF GPS data. Visitors to the website may be able to download and extract location data from images or files that are publicly available on the website.

Cookies

This website uses cookies to improve functionality, remember certain user preferences, assist with security, and understand how visitors use the site.

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. This is for your convenience so that you do not have to enter your details again when leaving another comment. These cookies may last for one year.

If you have an account and log in to the website, we may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser.

When you log in, we may also set cookies to save your login information and screen display choices. Login cookies usually last for two days, and screen options cookies may last for one year. If you select “Remember Me”, your login may remain active for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal information and only indicates the post ID of the article you edited. It expires after one day.

You can disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Embedded content from other websites

Pages or articles on this website may include embedded content, such as videos, images, articles, maps, social media posts, or other third-party content.

Embedded content from other websites behaves in the same way as if you visited that website directly.

These third-party websites may collect information about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. This may include tracking your interaction if you have an account with that third-party website and are logged in to it.

Analytics

Our website may use analytics tools, including Google Analytics, to measure visitor activity and website usage.

This information helps us understand how visitors use the website, assess the effectiveness of our content, improve the website, and provide information that is useful and relevant to our customers and site visitors.

Analytics information is generally collected in an aggregated form and does not directly identify individual visitors unless combined with other information.

Who we share your information with

We do not sell your personal information.

We may share personal information only where necessary for legitimate business, technical, administrative, legal, or security purposes.

This may include sharing information with website administrators, web developers, or technical service providers who help us operate and maintain the website; hosting providers, email service providers, analytics providers, spam detection services, and security tools; professional advisers, where necessary; and legal or regulatory authorities, where required by law.

Any third-party service providers are expected to process personal information only for the purpose for which it was provided and to take reasonable steps to protect it.

How long we retain your information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, unless a longer retention period is required or permitted by law.

If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognise and approve follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website, if applicable, we store the personal information they provide in their user profile. Registered users can usually see, edit, or delete their personal information at any time, except that they may not be able to change their username. Website administrators can also see and edit that information.

Information submitted through enquiries, contact forms, emails, quotations, orders, or service-related communications may be retained for administrative, legal, accounting, tax, record-keeping, and customer service purposes.

What rights you have over your information

Depending on applicable law, including the Protection of Personal Information Act, 2013 (POPIA), you may have the right to ask what personal information we hold about you; request access to your personal information; request correction or updating of inaccurate, outdated, or incomplete information; request deletion of personal information, where we are not legally required or entitled to keep it; object to the processing of your personal information in certain circumstances; withdraw consent where processing is based on consent; and lodge a complaint with the Information Regulator of South Africa.

If you have an account on this website, or have left comments, you can request an exported file of the personal information we hold about you, including information you have provided to us.

You can also request that we erase personal information we hold about you. This does not include information we are required or entitled to keep for administrative, legal, accounting, tax, security, or legitimate business purposes.

Where we send your information

Visitor comments may be checked through an automated spam detection service.

Some information may be processed by third-party service providers, such as website hosting providers, analytics providers, email systems, security tools, or other technical services. These providers may be located in South Africa or in other countries.

Where information is processed outside South Africa, we take reasonable steps to ensure that appropriate privacy and security safeguards are in place.

How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

These measures may include secure website hosting, access controls, password protection, website security tools, software updates, backups, and limiting access to personal information to authorised persons who need it for legitimate purposes.

However, no website, email system, or internet transmission is completely secure. We therefore cannot guarantee absolute security, but we take reasonable steps to protect the information under our control.

Data breach procedures

If we become aware of a data breach involving personal information, we will take reasonable steps to investigate, contain, and remedy the breach.

Where required by law, we will notify affected individuals and/or the Information Regulator of South Africa.

Third parties we receive information from

We may receive limited information from third-party tools or services connected to the website, such as analytics tools, spam detection services, security systems, payment providers, delivery providers, or social media platforms.

This information is used only where necessary for website operation, security, analytics, customer service, administration, or service delivery.

Automated decision-making and profiling

We do not use personal information for automated decision-making that has a legal or significant effect on users.

Some automated tools may be used for website security, spam detection, analytics, or technical functionality.

Industry regulatory disclosure requirements

Quickfox Publishing is not aware of any specific industry regulatory disclosure requirements that apply to this website beyond applicable South African privacy, consumer protection, electronic communications, tax, and business laws.

Contact information

If you have any questions about this Privacy Policy, or if you would like to access, correct, update, or request deletion of your personal information, you can contact Quickfox Publishing through the contact details provided on this website.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. The updated version will apply from the date it is posted on the website.