VISITS BY APPOINTMENT ONLY:
Office 334, No. 1 Bridgeways, Bridgeways Precinct, Century City, 7441,
Cape Town, South Africa – T: 021 830 5239
We’re open Monday to Friday
8:30 am – 4:30 pm GMT+2
frequently asked questions
Please read our FAQ before sending us a message.
We most certainly are. Like much of South Africa, we are working from our homes. But, thanks to the technology we employ and our web-based software, servers, and VoIP, it’s mostly business-as-usual.
Due to the nature of our work and the fact that our key consultants work off-site, prior notice of a visit will be necessary to ensure that someone is available to meet with you and that we can give you and your project our full attention.
Quickfox Publishing offers three basic service types with their own pricing structures.
Quickfox Core provides core production and publishing services for an all-inclusive package price, with the option of package add-ons. It assumes that your manuscript has already been edited and is good-to-go. Quickfox Core books are published under our YesPress imprint. View our Quickfox Core packages.
Quickfox Pro is a fully customised and managed service, and is quoted on a job-by-job basis. Publishing recommendations are made from the start of the project to ensure a high-quality end product. Quickfox Pro books are published under our Quickfox Publishing imprint. You can get an idea of publishing costs here.
Quickfox Go is an a la carte services option where you use only the book production services you need. You can get an idea of individual production costs here. View our ebook conversion and print-on-demand distribution costs here.
Payment terms are generally flexible, ranging from a 50% deposit with balance due on completion, to full payment upfront. Much depends on the service, the duration of the project, the total project value, and whether external service providers are required. Here are some payment term guidelines:
Quickfox Pro and Quickfox Core: 50% deposit upfront and balance of payment on completion of the project. Authors can also split their payments over the project period. We reserve the right, however, to request full payment upfront if we deem it necessary, without prejudice.
Quickfox Go: Authors: Full payment is usually required upfront depending on the job value and the nature of the service/s being performed. Businesses: Usually 50% deposit plus balance on completion (negotiable, depending on the type of business).
EFT / Direct Deposit: Payments within South Africa are done via EFT or direct deposit.
Credit card payments: We accept credit card payments subject to a service fee of 5% of the total amount being billed to the card.
Foreign payments: We also accept foreign payments into our PayPal account (small amounts) or overseas banking account (larger amounts). Banking details can be provided on request. Foreign payments are subject to a service fee of 5% to cover international bank charges and currency conversion costs.
We strongly advise our clients to have the full funding available before starting production and printing as books will NOT be released without balance of payment.
We are members of Accountability.
Yes you can. You can stop the process at any time. However, all production costs incurred up to that point will be for your account.
If you are in any doubt about whether you should go ahead and publish or not, we suggest that you book a publishing consultation so that we can realistically review your book’s potential for success and whether going the independent route is the right option for you.
You do. Since you are paying full production and printing costs on a work-for-hire basis, you own all files produced by us. You are free to take these files – including the final print-ready PDFs – and republish or print your book elsewhere.
Absolutely not. You are paying the full production and printing costs and as such are employing our services on a work-for-hire basis. We have no claim whatsoever over your book and neither do we earn anything from your sales.
The exception is if you have contracted us to sell books on your behalf through the www.publisher.co.za online store; at events that we are attending; or when you ask us to supply libraries or stores on your behalf who only deal directly with publishers and distributors.
In these instances, we earn a standard bookseller's commission or handling fee, whichever is applicable.
Yes. Yes. Yes. South Africa's largest publishing houses have trusted us with their work for almost three decades. We have been privy to literally thousands of books from their conceptualisation right up to their launch.
As service providers employing a work-for-hire business model, we follow a strict professional code of conduct. It would severely damage our business if we violated that code because it would very quickly lose us clients. Our business cannot survive without clients, and no client wants to do business with a business that cannot be trusted.
However, we understand that some authors may require reassurance. If this is the case, we are more than happy to sign a confidentiality agreement before commencing work.
Most Quickfox Pro projects take around three or four months to complete from editing through to delivery of a final printed product. If you are printing offshore, you will need to factor in an extra two months for shipping back to South Africa. Having said this, some books have taken just a month to complete! It all depends on the project and what is required.
If you need your job in a hurry, please chat to us and we will see what we can do to accommodate your deadline. Bear in mind that the best quality comes from taking the proper time needed to complete each process.
Quickfox Core projects take a lot less time to complete – typically one to two months for full package publishing.
Ebooks (excluding editing) are generally very much quicker – typically two to three weeks depending on the job.
We do not engage in actively marketing your book, although your book may be promoted in some of our routine campaigns and social media efforts. We are primarily production and publishing specialists, which means that we focus on creating products and making those products available for sale.
As a self-publishing author you are responsible for the functions normally handled by a traditional publisher, such as funding your book, finding the right people to help with production and distribution, and exploring markets through which to sell and promote your book – regardless of who you publish through. It is also important to remember that distribution is not the same as marketing and promotion. To learn more about book marketing versus publicity versus distribution, grab a copy of Publish Like A Pro – available from www.publisher.co.za.
What we DO assist with is the following:
- Global distribution: We set up your global distribution account/s for print-on-demand and ebook sales through the world's largest online and bricks-and-mortar stores. Reach up to 40000+ outlets and libraries.
- Publisher drop-ship order set up: You can fulfil orders abroad to corporates, organisations, clubs, affiliates, team members, and more by placing cost-price print orders and charging the recipients full list price. You can do this using the global distribution account/s we’ve set up for you.
- Local bookstore distribution: We put you in touch with bookstore-approved distributors who will market your book to local bookstores and take care of the warehousing, billing and order fulfilment.
- Local online sales via Publisher.co.za: We set up your title on South Africa's independent bookstore, www.publisher.co.za, where you will earn 70% of sales – the highest percentage through any store.
- Email campaigns: We design and set up an email campaign for your title using a mailing list supplied by you.
- Takealot.com: We have terminated this service – it was just not viable or cost-effective for our authors. Publisher.co.za has proven to be a far better option in terms of both sales and profits for the author. There are also no difficult hoops to jump through to get set up.
- We can also put you in touch with industry professionals who offer specialised marketing and publicity assistance, such as communications consultants, publicists and social media experts. However, you will remain responsible for most of your direct-to-customer sales.
If you’ve made it this far, you've probably made your way through our website and should have a good feel for what we’re about and what we do.
We don’t believe in pushing our services on authors – we want to work with authors who want to work with us. We believe that doing so sets up the right foundation for success and generates good energy for the project.
If you are unsure, you are welcome to chat to some of our past clients about their experiences as self-published authors and about working with us. Feel free to contact us for some references.
Assessing a manuscript takes time and expertise, so for critical feedback on your manuscript we recommend our professional manuscript evaluation service.
SEND US AN EMAIL
For general enquiries and quotations, kindly drop us an email.
Visits by appointment only
Office 334, Spaces Building
No. 1 Bridgeways
Century City, 7441
Cape Town, Western Cape
Temporary contact numbers during Covid-19:
Tel: 021 830 5239 / Tel: 021 555 1914 / Cell: 083 658 7444