VISITS BY APPOINTMENT ONLY:

Office 334, No. 1 Bridgeways, Bridgeways Precinct, Century City, 7441,
Cape Town, South Africa – T: 021 830 5239

We’re open Monday to Friday
8:30 am – 4:30 pm GMT+2

frequently asked questions

Please read our FAQ before sending us a message.

STARTING YOUR PUBLISHING JOURNEY

Does Quickfox Publishing offer publishing packages?

We do not offer publishing packages. Each book is unique and requires different production services and levels of input to ensure a final product that is of high quality, on brand, and that meets the vision and requirements of our clients. Furthermore, our services are customised and go well beyond the scope of most other self-publishing or author services companies in terms of what we are able to do and deliver.

Within this framework, we offer three main services:

Quickfox Pro is a fully customised and managed service. Publishing recommendations are made from the start of the project and an experienced team offers high-level input to ensure a professional, high-quality product. With this option you have the choice of publishing under our Quickfox Publishing imprint, which is well recognised by the South African book trade, or under your own company name or brand. 

YesPress is our easy option for authors with limited budgets and/or who are looking to get to market quickly and with minimal fuss. This option assumes that your manuscript has already undergone some kind of editorial process and you simply require help publishing your book. With this option you publish under the YesPress imprint or your own name or brand.

Quickfox Go is an a la carte option in which you use only the book design, production, printing, ebook and distribution services you need. With this option you publish under your own name or brand. Quickfox Go is aimed at authors who are managing their own self-publishing and require limited production, ebook or printing services. It is also suited to companies, printers and publishers outsourcing some of their book production functions.

Note: Authors using Quickfox Go or YesPress may publish under the Quickfox Publishing imprint provided the content and overall presentation meets our publishing criteria. An assessment to see if your book qualifies can be conducted at an additional cost.

Who retains the copyright to my published works?

You do. Since you are paying full production and printing costs on a work-for-hire basis, you own all the InDesign and print-ready PDF files produced by us. You are free to take these files and republish or print your book elsewhere.

Note: Copyright pertaining to images and artwork sourced from image libraries and third-party vendors, as well as text permissions, will remain with the original copyright holders. Should you wish to repurpose or re-use copyrighted content in other books or products, additional rights will need to be secured and/or purchased from the copyright holders.  

Can I trust Quickfox Publishing with my manuscript?

Yes. Absolutely! South Africa's largest publishing houses have trusted us with their work for almost three decades. We have been privy to literally thousands of books from their conceptualisation right up to their launch.

As service providers employing a work-for-hire business model, we follow a strict professional code of conduct. It would severely damage our business if we violated that code. No client wants to do business with a business that cannot be trusted, and our business cannot survive without our clients.

However, we understand that some authors and companies may require reassurance. If this is the case, we are more than happy to sign a confidentiality agreement before commencing work. Please don't hesitate to ask us for one when making your initial enquiry. 

Can I send my manuscript to Quickfox to take a quick look and tell me whether it’s good enough to publish?

Assessing a manuscript takes time and expertise, so for critical feedback on your manuscript we recommend our professional manuscript evaluation service.

How do I know if Quickfox Publishing is the right publishing partner for me?

If you’ve made it this far, you've probably made your way through our website and should have a good feel for what we’re about and what we do.

We don’t believe in pushing our services on authors – we want to work with authors who want to work with us. We believe that doing so sets up the right foundation for success and generates good energy for the project.

If you are unsure, you are welcome to chat to some of our past clients about their experiences as self-published authors and about working with us. Feel free to ask us for some references.

Do I have to book an appointment before visiting Quickfox Publishing?

Due to the nature of our work and the fact that our key consultants work off-site, prior notice of a visit will be necessary to ensure that the right person is available to meet with you.

However, we also conduct meetings using Zoom, Google Meet, Microsoft Teams, Skype and WhatsApp. We have clients all over the world and do not need to physically meet up with them to help them with their book production and publishing.

To book an in-person or online meeting, email us using the contact form on this page.

publishing

How long will it take to get my book published?

YesPress projects generally take anything from 1,5 to 3 months to complete from handover of your fully edited and good-to-go manuscript to delivery of your printed books and online availability of your ebook and print-on-demand editions in major global bookstores. Manuscript-to-ebook projects will be much quicker – roughly 15 to 20 working days if you already have cover artwork, and about 20 to 30 working days if cover artwork must still be created. Timelines can change depending on the complexity and nature of the content and services required. 

Quickfox Pro projects can take anything from 3 to 6 months to complete from editing through to delivery of a final printed product. Depending on the readiness of the manuscript and simplicity of the services required, it may take as little as 2 months!

If you need your job in a hurry, please chat to us and we will see what we can do to accommodate your deadline. Bear in mind that the best quality comes from taking the proper time needed to complete each process.

Ebook publishing is generally very quick – typically two to three weeks to have it available in online stores globally, depending on the job and assuming that the manuscript has been fully edited and proofread, and you have your cover artwork ready.

Can I stop production on my book if I change my mind about publishing?

Yes you can. You can stop the process at any time. However, all costs incurred up to that point will be for your account.

If you are in any doubt about whether you should go ahead and publish or not, we suggest that you book a publishing consultation so that we can realistically review your book’s potential for success and whether going the independent route is the right option for you.

Will I receive publishing support?

Yes, we offer full customer support and excellent service with all of our services. 

In addition, full publishing support is offered with YesPress and Quickfox Pro. This means that we provide you with the information you need to make informed decisions about your book publishing and distribution.

In the case of Quickfox Pro, we go one step further: high-level planning, strategising, publishing and distribution recommendations specific to your project are made, if required. Support at this level is more intense and focused.

If you are using our Quickfox Go service, publishing support and advice can be obtained by booking publishing consultations, as and when needed.

Do you accept all manuscripts?

Yes and no.

Quickfox Go – which provides only production and printing services – accepts any project provided the project adheres to our basic terms and conditions (see below).

YesPress will accept most manuscripts for publishing provided the manuscript meets our basic terms and conditions. Poor manuscripts or manuscripts that are not ready for publishing (assuming a reasonable standard of readiness) will be turned down or published only after the authors have invested in editorial services to get the manuscript into publishable shape. With YesPress we balance trying to make the project viable for the author with providing value for money and a positive experience for the book buyer.

Quickfox Pro, our premier service, focuses on producing trade-quality books that meet the stringent standards of the book trade, and for this reason, we are very selective about what we publish. Manuscripts must be solid, well-written, and meet most of the criteria for good fiction or non-fiction. When making our decision, we also weigh up the following: cost needed to publish professionally; expected performance of the book; author's expectations and vision; marketing and publicity available; distribution requirements; and so on. Our aim with Quickfox Pro is to produce books that look and read the same as traditionally published books. We also try to maximise the author's chances of selling publishing rights to larger publishers abroad.

Our basic terms and conditions for publishing:

  1. The work must be the author's own original work, and where the work of others is used, the relevant permissions obtained from the copyright holders to reproduce that work, and appropriate credits given to those copyright holders (more information on how to do this can be found in Publish Like a Pro, available from Publisher.co.za, Amazon and Kobo.)
  2. Content must not be defamatory or libellous; neither must it incite hate, prejudice, violence, harmful or degrading acts towards others.
  3. Content must not violate any Publications Acts – in South Africa or any other country in which the author intends to sell books.
Can I use my own service providers and resources for some of the services?

Absolutely! You are welcome to use your own resources. At the very least, you can publish under our YesPrint imprint, or under your own name or publishing company. If you want to be represented under the Quickfox Publishing imprint, we will assess your book to see if it meets our criteria. 

Whatever you do, we recommend that you use professional service providers with experience in their relevant field. For decades book buyers have been used to traditional publishing standards – which are typically high – and expect the same, especially when spending the same amount of money purchasing your book.

We believe strongly in giving book buyers what they pay for and expect. After all, you are not publishing for you – you are publishing for your readers.

MARKETING & DISTRIBUTION

Will Quickfox Publishing help me market my book?

We do not engage in actively marketing your book, although your book may be promoted in some of our routine campaigns and social media efforts. We are primarily production and publishing specialists, which means that we focus on creating products and making those products available for sale.

As a self-publishing author you are responsible for the functions normally handled by a traditional publisher, such as funding your book, finding the right people to help with production and distribution, and exploring markets through which to sell and promote your book – regardless of who you publish through. It is also important to remember that distribution is not the same as marketing and promotion. We do assist with distribution (read more about that in the next Q&A).

We can put you in touch with industry professionals who offer specialised marketing and publicity assistance, such as communications consultants, publicists and social media experts. However, you will remain responsible for most of your direct-to-customer sales.

To learn more about book marketing versus publicity versus distribution, grab a copy of Publish Like A Pro, available from www.publisher.co.za, or on Amazon (Kindle ebook).

Will I receive distribution support?

Yes, we will set up global distribution through your preferred channels, and put you in touch with local bookstore marketers and distributors for physical bookstore and library distribution in South Africa (Quickfox Pro, and possibly YesPress if the book meets trade-quality publishing standards).

All distribution accounts are set up in your name and you get paid directly by the distributor. You can access your distribution account/s through your client account portal. From there you can change your book description, price, promotions, sales regions, and more. Best of all, you can monitor your sales daily, weekly or monthly, to see which marketing and publicity initiatives are working, and which aren't. 

Bricks-and-mortar bookstore distribution is complex and a consultation prior to publishing is recommended if bookstore distribution is a fundamental part of your sales strategy. Everything you need to know about bookstore distribution can be found in Publish Like a Pro.

Our book distribution services include:

  • Global distribution: We set up your global distribution account/s for print-on-demand and ebook sales through the world's largest online and bricks-and-mortar stores. Reach up to 40000+ outlets and libraries.
  • Publisher drop-ship order set up: You can fulfil orders abroad to corporates, organisations, clubs, affiliates, team members, and more by placing cost-price print orders and charging the recipients full list price. You can do this using the global distribution account/s we’ve set up for you.
  • Local bookstore distribution: We put you in touch with bookstore-approved distributors who will market your book to local bookstores and take care of the warehousing, billing and order fulfilment (South Africa only).
  • Local online sales via Publisher.co.za: We set up your title on South Africa's independent bookstore, www.publisher.co.za, where you will earn 70% of sales – the highest percentage through any store. Publisher.co.za currently ships to the UK only.
  • Email campaigns: We can design and set up an email campaign for your title using a mailing list supplied by you (additional costs may apply, depending on your agreement with us).
  • Takealot.com: We have terminated this service – it was just not viable or cost-effective for our authors. Publisher.co.za has proven to be a far better option in terms of both sales and profits for the author. There are also no difficult hoops to jump through to get set up.
How do I get paid for my book sales?

How you get paid will depend on which platforms you are selling through.

International distributors, such as Amazon and Ingrams: You will need an international bank account (UK, US, Canada or Europe) to receive royalty payments. If you do not have one, we will guide you on how to open an account that is compatible with these platforms, and then link that account to your local bank account. You will be paid directly by these distribution platforms.

Publisher.co.za: You are paid via EFT at the end of each month, directly into your South African bank account. If you live abroad, payments can be made to you using PayPal. You will need to open a PayPal account if you don't have one. We can guide you on how to do that.

South African bookstores and libraries: Your bookstore marketer/distributor will pay you directly, usually quarterly, although it could be monthly depending on the distributor used.

PUBLISHING COSTS & PAYMENT OPTIONS

Does Quickfox Publishing offer any set-price publishing packages?

Unfortunately, there are so many variables in book publishing and package pricing is almost impossible if one hopes to produce a book of quality. For starters, each book is different and requires different services to get it to market. Secondly, manuscripts come to us in different states of readiness – some require more intervention than others. Thirdly, authors are just as unique as their books and have different goals, resources, and needs. And finally, we offer our own input based on our experience – authors can't know what they don't know and rely on us to advise and guide them. All these factors are taken into consideration when working out your publishing budget. 

Does Quickfox Publishing offer payment terms?

Payment terms normally include a 50% deposit with balance due on completion, to full payment upfront. Much depends on the service, the duration of the project, the total project value, and whether external service providers are required. For longer projects, payments can be split over the project period.

Here are some payment term guidelines:

Manuscript evaluations: Full upfront payment is required.

Editorial services: 50% deposit upfront and balance of payment on completion of the editorial service being performed.

Production and publishing services: 50% deposit upfront and balance of payment on completion of the service/s. Payments can be split over multiple months if the project is longer, with a smaller upfront deposit. Each project is assessed individually.

Printing: 50% deposit upfront and the balance before the goods leave the factory. A completed book can be couriered to you for checking prior to release of the final payment. In the case of digital printing, you will receive a printed and bound sample book before printing begins. No books are couriered to you prior to final payment unless you specifically request one – the additional delivery cost will be for your account. Depending on the value of the printing, these terms may change. We will advise you upfront if this is the case. 

Quickfox Go: Split payments or full payment upfront will be required depending on the service performed and the value of that service. Low-value jobs are usually paid upfront before work begins. 

Note: Regardless of service chosen, we reserve the right to request full payment upfront if we deem it necessary, without prejudice. 

What payment methods can I use?

EFT/Direct Deposit: Payments within South Africa are done via EFT or direct deposit. 

Credit card payments: We accept credit card payments subject to a service fee of 5% of the total amount being billed to the card.

Foreign payments: We also accept foreign payments into our PayPal account (small amounts) or overseas banking account (larger amounts). Banking details can be provided on request. Foreign payments are subject to a service fee of 7.5% to cover international bank charges and currency conversion costs.

We strongly advise our clients to have the full funding available before starting production and printing as books will NOT be released without balance of payment.

 

SEND US AN EMAIL

For general enquiries and quotations, kindly drop us an email.


    Quickfox Publishing

    Visits by appointment only
    Office 334, Spaces Building
    No. 1 Bridgeways
    Bridgeways Precinct
    Century City, 7441 
    Cape Town, Western Cape

    Temporary contact numbers during Covid-19:
    Tel: 021 830 5239 / Tel: 021 555 1914 / Cell: 083 658 7444