Unit B4, Milnerton Business Park, Racecourse Road, Milnerton,
Cape Town, South Africa – T: 021 531 1913 / T: 0861 234 256
We’re open Monday to Friday
8:30 am – 4:30 pm GMT+2
frequently asked questions
Please read our FAQ before sending us a message.
We have a small staff complement and are often in meetings with clients, or working on projects and trying to meet deadlines. For this reason, we suggest that you call before coming through to ensue that a consultant is available to assist you.
Other than our ebook publishing packages, all other projects are quoted on a job-by-job basis, depending on the length of the book, quality of the manuscript, services required, distribution needs, and other parametres of the project.
If you’d like a rough idea of costs, you can review typical budgets or download our publishing brochure. If you’re familiar with the kind of investment required and would like a specific costing for your book, complete our online full publishing quote.
We require a 50% deposit upfront and balance of payment on completion of the project. We reserve the right, however, to demand full payment upfront if we deem it necessary, without prejudice. Full payment upfront is required for clients outside of South Africa.
Alternatively, we accept credit card payments subject to a service fee of 5% of the total amount being billed to the card.
We strongly advise our clients to have the full funding available before starting production and printing as books will NOT be released without balance of payment.
Note: We are members of Accountability.
Yes you can. You can stop the process at any time. However, all production costs incurred up to that point will be for your account.
If you are in any doubt about whether you should go ahead and publish or not, we suggest that you book a publishing consultation so that we can realistically review your book’s potential for success and whether going the independent route is the right option for you.
You do. Since you are paying full production and printing costs on a ‘work for hire’ basis, you own all files produced by us. You are free to take these files – including the final print-ready PDFs – and republish or print your book elsewhere.
Absolutely not. You are paying the full production and printing costs and as such are employing our services on a ‘work-for-hire’ basis. We have no claim whatsoever over your book and neither do we earn anything from your sales.
The exception is if you have contracted us to sell books on your behalf through the www.publisher.co.za; at events that we are attending; or when you ask us to supply libraries or stores on your behalf who only deal directly with publishers and distributors.
In these instances, we earn a standard bookseller's commission or handling fee, whichever is applicable.
Yes. Yes. Yes. South Africa's largest publishing houses have trusted our staff with their work for almost three decades. We have been privy to literally hundreds of books from their conceptualisation right up to their launch.
As service providers employing a ‘work-for-hire’ business model, we follow a strict professional code of conduct. It would severely damage our business if we violated that code because it would very quickly lose us clients. Our business cannot survive without our clients, and no client wants to do business with a business that cannot be trusted.
However, we understand that some authors may require reassurance. If this is the case, we are more than happy to sign a confidentiality agreement before commencing work.
Most projects take around three or four months to complete from editing through to delivery of a final printed product. If you are printing offshore, you will need to factor in an extra two months for shipping back to South Africa. Having said this, some books have taken just a month to complete! It all depends on the project and what is required.
If you need your job in a hurry, please chat to us and we will see what we can do to accommodate your deadline. Bear in mind that the best quality comes from taking the proper time needed to complete each process.
Ebooks are generally very much quicker than the timeframe given above, although editing alone can take from two weeks to two months to complete, depending on the editor's availability and the condition of the manuscript and author input required.
We are not a marketing consultancy – we are book and publication production specialists.
As a self-publishing author you are responsible for the functions normally handled by a traditional publisher, such as funding your book, finding the right people to help with production and distribution, and exploring markets through which to sell and promote your book – regardless of who you publish through. It is also important to remember that distribution is not the same as marketing and promotion. To learn more about book marketing and distribution, grab a copy of Publish Like A Pro – available from www.publisher.co.za.
What we can do is put you in touch with industry professionals who offer this specialised assistance such as bookstore marketers, distributors, publicists and social media experts. Unfortunately, you will be responsible for most of your direct-to-customer sales.
We also run a successful independent online bookstore www.publisher.co.za through which you can sell your book. You earn 70% of the retail price, paid directly into your bank account via EFT (SA bank account holders only). Earnings are paid monthly.
If you’ve made it this far, you've probably made your way through our website and should have a good feel for what we’re about and what we do.
We don’t believe in pushing our services on authors – we want to work with authors who want to work with us. We believe that doing so sets up the right foundation for success and generates good energy for the project.
If you are unsure, you are welcome to chat to some of our past clients about their experiences as self-published authors and about working with us. Feel free to contact us for some references.
Assessing a manuscript takes time and expertise, so if you would like feedback on your manuscript we recommend that you use one of our professional manuscript evaluation services.
SEND US AN EMAIL
For general enquiries and quotations, kindly drop us an email.
Unit B4 Milnerton Business Park
Cape Town 7441
Tel: 021 531 1913 / Tel: 0861 234 256
Fax: 0865 600 444